Privacy Policy

iNETBANK takes the protection of users' personal information very seriously and does its utmost to ensure that the personal information provided to the company online is protected when users use the company's services. Accordingly, iNETBANK complies with the personal information protection regulations stipulated in the relevant laws and regulations that information and communication service providers must comply with, such as the Protection of Communications Secrets Act, the Telecommunications Business Act, and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., as well as the personal information protection guidelines established by the Ministry of Information and Communication. iNETBANK informs users of the purposes and methods of using the personal information provided by users and the measures taken to protect their personal information through the Privacy Policy.

iNETBANK makes the Privacy Policy available on the first page of its website so that users can easily access it at any time.
iNETBANK's Privacy Policy contains the following information.

1. Purpose of collecting and using personal information

“Personal information” refers to the information about a living individual that is included in the categories on our website and is entered in the 'Contact Us' section under the personal information of the name, email address, and contact information. Most other content can be used at any time without entering personal information. (The items of personal information collected and the purpose of collection and use are for the product manager to provide correct and smooth answers to inquiries.) iNETBANK does not disclose users' personal information without their prior consent, and the collected information is used as follows.

2. Personal information items collected and collection method

iNETBANK collects the information that is essential for users to smoothly handle inquiries when using the website online. The essential information includes name, e-mail address, and contact information. These are items that users can enter selectively to provide quality services. In any case, the information entered will not be used for any purpose other than the purpose stated in advance to users and will not be leaked to the outside.

3. Retention and use period of personal information collected

The following information is required for customers of iNETBANK to register online inquiries.

1. Name / Company Name
2. Contact Information
3. Email Address

The personal information provided by customers to the company is used for the provision of services.

In principle, your personal information is destroyed once the purpose of collecting or receiving the personal information has been achieved. It is used only for the purpose of storage and the retention period is as follows.

• Online Inquiry Record: 1 year

iNETBANK safely processes the personal information of its valuable customers and destroys personal information through the following methods to prevent leakage.

• Personal information printed on paper is shredded or destroyed by incineration.
• Personal information stored in the form of electronic files is deleted using a technical method that prevents the records from being reproduced.

4. Entrustment of Personal Information Processing

The company outsources the processing of personal information to ensure smooth service provision. The company outsources the processing (handling) of personal information as follows, and takes necessary measures to ensure that personal information is managed securely when entering into an outsourcing contract in accordance with relevant laws and regulations. In addition, the information outsourced is limited to the minimum amount of information required to provide smooth service. The companies and purposes of outsourcing the processing (handling) of customers' personal information are as follows.

1. Trustee: Blue Lotus Co., Ltd. / Consignment work details: Computer system operation work

5. Sharing and provision of collected personal information

iNETBANK uses users' personal information within the scope notified in “2. Purpose of collection and use of personal information” and does not use it beyond the scope without the user's prior consent or in principle disclose the user's personal information to the outside. However, the following cases are exceptions.

• If the user has agreed to the disclosure in advance.
• If there is sufficient evidence that the user's personal information must be disclosed in order to take legal action against the user for causing mental or material damage to another person by using the company's services.
• If it is deemed in good faith that it is required by other laws (e.g. when there is a request from a government/investigative agency in accordance with the relevant laws).

6. Matters concerning the management of the user's own personal information (viewing, correction, deletion, etc.)

If you wish to view, correct, or delete your personal information, please contact the personal information manager in writing or by phone, and we will make every effort to process your request without delay.

7. Matters concerning the collection of opinions and the handling of complaints related to personal information

We are collecting opinions from our customers regarding the protection of personal information and are preparing all procedures and methods to handle complaints. Customers can report complaints by phone or email, referring to the section “8. Personal Information Manager and Contact Information” below, and iNETBANK will respond promptly and adequately to customer complaints.

8. Personal Information Manager and Contact Information

We are doing our best to ensure that you can use good information safely. If an accident occurs that is contrary to the matters notified to you in protecting personal information, the personal information manager will be responsible. iNETBANK has designated a personal information manager and a personal information manager in charge of collecting opinions and handling complaints about personal information, and the contact information is as follows.

Contact: Gilho Lee, Legal Team (law@i-netbank.co.kr)

9. Duty to Notify

If there are any additions, deletions, or modifications to the current privacy policy due to changes in government policies or security technology, we will notify you through the website.